Support
Welcome to the SavingTax UK support page. Here you’ll find answers to common questions and ways to contact us.
Frequently Asked Questions
Got Questions? We've Got Answers
Pricing & Features
Yes, the app is free to download and use, offering many features at no cost. However, to unlock premium features, a subscription is required.
With the free version, you can calculate your tax liability, explore tax-saving options, track your progress, explore tax education content, and access basic tax calculators. For advanced features, you can upgrade to the premium version.
The premium version allows you to add other income sources, track multiple tax years, explore more tax-efficient relief options reducing your tax liability and access advanced tax calculators to help you optimise your tax relief efforts.
Yes, you can cancel your subscription at any time. After cancellation, you’ll continue to have access to premium or pro features until the end of your current billing cycle.
Income Type & Taxes
Yes, SavingTax provides tax-saving guidance for both salaried employees and self-employed individuals, helping you make the most of tax relief opportunities.
SavingTax focuses on earned income tax, savings interest tax, capital gains tax, dividend tax, and reliefs like Gift Aid. It also guides you on tax-saving strategies for pensions and charitable donations. However, for specialised taxes like inheritance tax, you may need separate guidance or advice.
Yes, SavingTax allows you to track your pension contributions and shows how they impact your tax liability, ensuring you take full advantage of available tax reliefs.
Yes, SavingTax is designed to handle various income sources in determining your tax liabilities, including salary, self-employment profit, rental income, savings interest, dividends, capital gains.
Yes, SavingTax takes student loan repayments into account when calculating your tax liability and guiding on potential tax-saving options.
Tax-Saving Plans & Allocations
Our tax-saving planner is designed to help you explore how different tax-saving options could fit around your financial priorities. It provides guidance and illustrations, not personal financial advice. The allocator takes the budget you provide, maps your selected financial goals to the tax-saving options you have enabled, and distributes the budget according to your goal weightings while applying relevant tax-year contribution limits and accounting for existing contributions.
When you select your financial goals, you can identify one as your main goal, which receives a weighting of 70%. The remaining 30% is shared equally between your other selected goals.
- Single Goal: If you select only one goal, it receives 100% of the weighting.
- Two Goals: The main goal receives 70% and the other goal receives 30%.
- Three Goals (e.g., Retirement, Buying a Home, Children’s Future): The main goal (Retirement) receives 70%, while the other two goals receive 15% each.
The allocator uses your goal weightings as the baseline for distribution, but it also applies real-world contribution limits. If a suggested allocation to a specific option exceeds its annual contribution limit, the allocation is reduced to cap it at that limit. The amount that cannot be allocated there is then redistributed to other eligible options. This means contribution limits can change the final allocation, even though your goal priorities remain the baseline for the distribution.
When a suggested allocation hits a contribution limit, the planner caps the allocation at the available capacity. Existing contributions made during the tax year are also factored in to determine how much capacity remains under these limits. Any remaining budget that cannot be placed in a capped option is redistributed to other eligible options or left unallocated.
Some options have defined annual contribution caps that the planner strictly applies. Other options are treated as “uncapped for allocation purposes” within the planner, meaning they can continue to receive remaining budget after initial goal-based distributions are met. Note that “uncapped” only applies to the planner’s allocation logic and does not mean there are no real-world tax rules, tax considerations, or financial consequences associated with that option.
Changing your main goal shifts the allocation priorities. The newly selected main goal will receive the 70% weighting, while your other selected goals will split the remaining 30%. This allows the planner to adapt to your shifting priorities rather than assuming a single option must always take precedence.
If you have already made contributions during the current tax year, the planner uses this information to calculate how much of your budget remains and how much capacity is left under any applicable contribution limits. This helps prevent the planner from suggesting allocations that would exceed your annual limits.
No. The suggested allocation is not a recommendation to make these contributions and does not replace regulated financial advice. It is a scenario showing how your priorities could look in a tax-saving plan, and it does not fully account for factors like your need for accessible emergency funds, your risk tolerance, investment performance, fees, or future tax law changes.
Data Privacy
Yes, your data is encrypted and stored securely. We follow strict data protection protocols to ensure your financial information is safe and private. Visit our privacy policy page to learn more.
We are fully compliant with GDPR and other data protection regulations. Your financial data is encrypted and stored securely to protect your privacy. Visit our privacy policy page to learn more.
Support
SavingTax is regularly updated to reflect changes in UK tax laws. This ensures you always have the latest information and can take advantage of any new tax reliefs or benefits.
You can reach our support team through the Help section of the app, where you can submit inquiries or find answers to common questions in our knowledge base.
SavingTax is designed specifically for UK taxpayers. If you live abroad or are subject to different tax laws, the app may not offer the most relevant guidance.